Central Operations Lead - Remote

Overview

As a Central Operations Lead at Joko, you will own the performance and evolution of a team that supports the entire company, enabling smooth and efficient scaling operations.

In Short

• Grow and lead the Central Operations team.
• Build relationships with outsourcing partners.
• Provide operational support to internal stakeholders.
• Redesign processes for efficiency.
• Oversee operational pillars like auditing and training.
• Launch automation-driven systems for small accounts.
• Collaborate with Data teams for impactful solutions.

Requirements

• 4+ years of experience in operations or consulting.
• Structured and data-driven approach.
• Experience in team management.
• Interest in AI technologies.
• Strong execution and problem-solving skills.
• Fluency in English.

Benefits

• Flexible remote work options.
• Work from anywhere for up to 3 months a year.
• Budget for remote work equipment.
• ClassPass subscription for fitness.
• Premium health insurance.
• Team events and gatherings.