Operations Lead - Remote

Overview

The Operations Lead will join a rapidly growing healthcare company to drive operational excellence and scale the business effectively.

In Short

• Lead key operational workflows across Partnerships and Client Success teams.
• Own and manage cross-functional projects with the leadership team.
• Serve as the main point of contact for large client onboarding.
• Build systems to enhance operational effectiveness.
• Mentor and support team members for their growth.
• Hire and onboard new team members as the company expands.
• Inspire the team with leadership and high-velocity execution.
• Identify process improvement opportunities.
• Work in a fast-paced startup culture.
• 2-5+ years of experience in relevant roles.

Requirements

• Excellent spoken and written communication skills.
• Operational excellence and high productivity.
• Strong leadership skills and ability to inspire.
• Attention to detail with a proven track record.
• Desire for self-improvement and teamwork.
• Excitement for healthcare innovation.
• Experience in client success or operations.

Benefits

• Highly competitive salary and performance-based compensation.
• Compassionate, fun, and mission-driven culture.
• Growth and advancement opportunities.
• Work from home with flexibility.
• Paid Time Off including Canadian holidays.
• Comprehensive health plans.
• Culture of mentorship and learning.