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Head of Product Design - Remote

Posted Yesterday
Design
Full Time
Worldwide

Overview

As Head of Product Design at Joko, you will own the vision and execution of Product Design, leading a high-performing Design & Research team to enhance user experience across all products.

In Short

  • Lead the design vision and quality standards at Joko.
  • Be hands-on in the early stages of design processes.
  • Ensure high standards in UX, UI, accessibility, and interaction design.
  • Build and scale a team of Product Designers and a User Researcher.
  • Collaborate with Product Management and Engineering on strategies.
  • Implement structured User Research practices.
  • Leverage AI and modern design tools for efficiency.
  • Foster a culture of design excellence and ownership.
  • Recruit, coach, and develop design talent.
  • Ensure user insights inform design decisions.

Requirements

  • 8+ years of experience in Product Design.
  • Previous leadership experience in Product Design.
  • Experience in B2C and mobile-first product design.
  • Background in high-growth startups or product-led organizations.
  • Proven track record in building and managing design teams.
  • Strong collaboration skills with Product Managers and Engineers.
  • Hands-on experience with user research.
  • Fluency in English; French is a plus.

Benefits

  • Flexible remote work options.
  • Work from anywhere for up to 3 months per year.
  • Yearly offsite in amazing locations.
  • Contribution to ClassPass subscription.
  • 8-week paid parental leave.
  • Access to coworking spaces and budget.
  • Team-building events and quarterly gatherings.
Joko logo

Joko

Joko is a dynamic company focused on delivering exceptional customer service and operational excellence. As a Care Lead, you will play a crucial role in overseeing daily operations, fostering strong relationships with outsourcing partners, and leading a high-performing team. With a commitment to a customer-centric culture, Joko values empathy and structured approaches in its management practices. The company offers flexible remote work options and a range of benefits, including health insurance and team events, making it an attractive workplace for professionals passionate about customer service and operational management.

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