Spanish-Speaking Remote Technical Support Agent

Overview

We are seeking a skilled Spanish-speaking Technical Support Specialist to provide remote support for a prestigious global automotive group, focusing on complex connected vehicle technologies.

In Short

• Provide technical assistance via phone, email, and chat.
• Stay updated on new vehicle features and software releases.
• Own customer issues from first contact through resolution.
• Handle technical situations with professionalism and clarity.
• Maintain productivity in a remote setting.

Requirements

• Native or near-native proficiency in Spanish (C2).
• 1-2 years of experience in technical support.
• Strong interest or background in automotive technology.
• Proven ability to manage a high-volume workload remotely.
• Exceptional problem-solving skills.

Benefits

• Work from home with flexible hours.
• Engage with cutting-edge automotive technology.
• Remote training provided.
• Be part of a prestigious global brand.