Strategic Implementation Specialist - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Implementation Specialist. In this role, you will play a critical part in managing the end-to-end implementation of solutions for new customers. Your expertise will ensure that customers experience a seamless transition and establish a strong foundation for their journey. As a member of the Professional Services team, your impact will enhance customer satisfaction and drive positive outcomes, allowing our partner to thrive in a competitive environment.

In Short

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Ensure timely delivery and high-quality execution of projects.
• Maintain clear communication and engagement with customers throughout the implementation process.
• Advise on best practices to maximize software value for clients.
• Collaborate with cross-functional teams to align on project progress and outcomes.

Requirements

• Extensive experience in implementation and project management.
• Strong customer-centric approach with excellent communication skills.
• Proficient in change management processes.
• Technical understanding of complex products and systems.
• Ability to think critically and solve problems proactively.
• Proven track record in cross-functional collaboration.

Benefits

• Emphasis on high-quality work with adequate time for project execution.
• Opportunity to work with an exciting product that customers love.
• Competitive compensation offered.
• 10-year stock options exercise window for financial flexibility.
• Unlimited PTO with a recommendation of four weeks per year.
• Fully paid family leave for up to twelve weeks.
• Generous budget for equipment, software, and office furniture.
• $100/month education budget with manager-approved expenses for conferences.