Staff Technical Product Manager (Voice Platform) - Remote

Overview

This position offers a high-impact opportunity to shape and unify the roadmap for a comprehensive voice platform, including WebRTC, Programmable Voice, SIP Trunking, and telephony infrastructure.

In Short

• Own and unify the roadmap for the voice platform.
• Overhaul developer-facing documentation, SDKs, and guides.
• Define and execute the roadmap for troubleshooting tools.
• Establish and maintain support playbooks.
• Represent the platform in product reviews and architecture discussions.
• Define, monitor, and track KPIs for quality and reliability.
• Collaborate with cross-functional teams for cohesive product experiences.

Requirements

• Experience in product management for voice technologies.
• Strong understanding of WebRTC, Programmable Voice, and SIP Trunking.
• Proven track record in improving developer experience.
• Ability to work closely with engineering, sales, and marketing teams.
• Excellent communication and collaboration skills.

Benefits

• High-impact role with visibility to leadership.
• Direct engagement with enterprise customers.
• Ownership over a modern voice ecosystem.