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Service Delivery Engineer - Remote

Posted 2 days ago
Customer Service
Full Time
UK

Overview

This position is for a Service Delivery Engineer who will ensure that technical solutions meet client priorities while providing exceptional service and support.

In Short

  • Perform specific delivery support activities for a single customer
  • Assist in coordinating development and consolidation of technical and process documentation
  • Focus on activities like data analytics and reporting
  • Assist with analyzing specific issues with the customer
  • Partner with team(s) to provide an outstanding experience to the customer
  • Provide hardware and software incident support
  • Deliver IMACD tasks related to requests
  • Perform remote support for other locations
  • Work closely with the local customer
  • Support other IT-related manufacturing support on-site, as directed by the manager

Requirements

  • 4 to 6 years of related experience
  • Good organizational and planning skills to coordinate program deliverables
  • Ability to set priorities and work independently
  • Excellent analytical and problem-solving skills
  • ServiceNOW or related experience

Benefits

  • Opportunity to work remotely
  • Access to advanced technology and tools in the industry
  • Supportive work environment focused on professional development
  • Collaborative and innovative team culture
  • Flexible work schedule
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Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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