Senior Vice President of Operations - Remote

Overview

The Senior Vice President of Operations will lead operational performance and guest experience across a fast-growing portfolio of hospitality properties, combining strategy, leadership, and hands-on management.

In Short

• Drive operational performance across the property portfolio.
• Ensure top-tier guest experience, quality, and profitability.
• Lead regional operations teams and develop high-performing talent.
• Oversee centralized operational functions including customer service systems.
• Implement AI-driven and technology-enabled processes.
• Develop and execute property-level business plans.
• Monitor KPIs and identify issues using data insights.
• Conduct on-site visits to assess performance and guest experience.
• Partner with executive leadership to shape strategy.
• Scale operational best practices across regions.

Requirements

• Proven experience in operations management within hospitality.
• Strong leadership and team development skills.
• Ability to leverage technology and data for operational improvement.
• Excellent decision-making and strategic thinking abilities.
• Experience in managing multiple regions or properties.
• Strong communication and collaboration skills.
• Ability to travel frequently for on-site assessments.

Benefits

• Competitive salary and performance bonuses.
• Opportunity to lead a dynamic and growing team.
• Access to advanced technology and tools.
• Career development and growth opportunities.
• Flexible work environment with remote options.