Senior Service Designer II - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Designer II in the United States.

In Short

• Design and deliver high-impact services and digital experiences for enterprise users in the public sector.
• Lead the end-to-end service design process.
• Conduct user research and co-design workshops.
• Collaborate with multifunctional teams.
• Shape strategic initiatives and influence design practices.
• Champion human-centered design principles.
• Mentor peers and contribute to user experience evolution.
• Work on data-intensive products and services.
• Apply design thinking to solve complex challenges.
• Enhance customer and employee experiences.

Requirements

• Experience in service design initiatives.
• Proficiency in user research and prototyping.
• Ability to collaborate with business leaders and engineers.
• Strong understanding of human-centered design practices.
• Experience in advocating for user-centric approaches.
• Ability to contribute to strategic roadmaps.
• Experience in community-of-practice initiatives.

Benefits

• Opportunity to work on impactful government-focused projects.
• Chance to influence design practices across programs.
• Collaborative work environment with multifunctional teams.
• Mentorship opportunities.
• Contribute to the evolution of user experience.