Senior Content Manager - Remote

Overview

This position is posted by Jobgether on behalf of Channel Impact. We are currently looking for a Senior Content Manager in the United States.

In Short

• Drive content strategy and UX writing across critical customer experiences.
• Translate complex technical concepts into clear, user-friendly messaging.
• Collaborate with product designers, engineers, product managers, and researchers to ensure content aligns with user needs and business goals.
• Create content informed by user feedback, analytics, technical constraints, accessibility, and localization best practices.
• Participate in workshops, critiques, and design sessions to maintain high standards and push creative quality.
• Maintain and enforce writing style guidelines and ensure consistency across all digital products.

Requirements

• Proven experience in content strategy and UX writing.
• Strong collaboration skills with cross-functional teams.
• Ability to translate complex concepts into engaging content.
• Familiarity with analytics and user feedback methodologies.
• Knowledge of accessibility and localization best practices.

Benefits

• Opportunity to shape AI-powered product experiences.
• Work in a dynamic and collaborative environment.
• Competitive salary and benefits.
• Flexible working arrangements.