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Remote NOC Site Operations Manager

Posted 16 hours ago
DevOps / Sysadmin
Full Time
USA

Overview

This position is for a Remote NOC Site Operations Manager, providing operational leadership to IT operations teams and ensuring effective service delivery.

In Short

  • Oversee multiple IT operations teams.
  • Manage operational network statistics including KPIs and SLAs.
  • Resolve issues affecting change scope, schedule, and quality.
  • Coordinate Tier 2 and Tier 3 support.
  • Participate in operational briefings for situational awareness.

Requirements

  • Bachelor’s Degree in a related field or equivalent experience.
  • 12+ years of experience in managing remote operations centers.
  • Strong technical knowledge of networks and IT systems.
  • Excellent troubleshooting and problem-solving skills.
  • Thorough understanding of ITSM best practices.
  • Experience with Cisco and Aruba network equipment.
  • DoD Secret Level Clearance required.
  • Exceptional communication skills.

Benefits

  • 401K with company match.
  • Comprehensive health and wellness packages.
  • Paid education and certification opportunities.
  • Flexible work weeks for work/life balance.
  • Generous paid leave and holiday policies.
  • Cutting-edge technology and resources.
Jobgether logo

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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