Remote Operations Manager

Overview

The Remote Operations Manager is a pivotal layer of management in Germany Fleet Operations, responsible for ensuring that remote operations are conducted with the highest levels of safety and efficiency. They play a crucial role in fostering an inclusive working environment where Vehicle Safety Officers (VSOs) feel their ideas are valued and can voice safety concerns without fear.

In Short

• Lead a team of Vehicle Safety Operators during a shift.
• Oversee the day-to-day operations within the shift.
• Line manage a group of Vehicle Safety Operators.
• Ensure all operations comply with company policies and legal regulations.
• Monitor the quality of on-road testing during a shift.
• Identify operational problems and challenges.
• Serve as the primary point of contact for the operations team.
• Prepare and submit reports on shift activities.
• Provide the initial point of contact for an on-road incident.
• Coordinate training and development events.
• Continuously seek ways to improve operational efficiency.

Requirements

• Remain calm and controlled in a pressured environment.
• Take on board feedback and learn from mistakes.
• Enjoy working with people and thrive in a team environment.
• Manage wellbeing including fatigue and stress.
• Proven experience as a team coordinator or similar role.
• Strong leadership and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills and attention to detail.
• Proficiency in Google Workspace or Microsoft Office suite.

Benefits

• Opportunity to work in a cutting-edge AI technology field.
• Inclusive and diverse work environment.
• Career development opportunities.
• Flexible working conditions.
• Chance to impact the future of automated driving.