Key Customers Solutions Architect - Remote

Overview

This role offers a unique opportunity to serve as a trusted technical advisor for strategic AI cloud customers, helping them design, deploy, and scale GPU-based solutions at enterprise scale.

In Short

• Serve as the primary technical point of contact for key customers.
• Troubleshoot and resolve complex AI/ML workloads.
• Guide clients on optimizing GPU performance for ML training and inference.
• Collaborate with sales teams to identify opportunities.
• Provide technical presentations and promote products.
• Act as a liaison to product teams for customer feedback.
• Engage with stakeholders to negotiate solutions.
• Deliver architecture recommendations and ongoing technical support.

Requirements

• Experience in AI/ML and cloud solutions.
• Strong troubleshooting skills.
• Ability to communicate technical concepts effectively.
• Experience working in fast-paced environments.
• Proven ability to collaborate with diverse teams.

Benefits

• Remote-friendly role with flexibility.
• Opportunity to work with leading AI technologies.
• Collaborative work environment.
• Professional growth opportunities.