Implementation Consultant - API Integration Consultant - Remote

Overview

This position provides the opportunity to lead complex customer implementations while ensuring seamless API integrations for modern, cloud-based SaaS solutions.

In Short

• Lead end-to-end customer implementations from kickoff through go-live.
• Serve as a trusted advisor on platform capabilities and best practices.
• Manage multiple high-impact projects concurrently.
• Conduct discovery sessions and design tailored implementation plans.
• Partner with Sales, Product, Engineering, and Customer Success teams.
• Identify and resolve roadblocks using data and insights.
• Develop and maintain scalable implementation assets.
• Mentor and support junior consultants.

Requirements

• Experience in API integrations and SaaS solutions.
• Strong project management skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects simultaneously.
• Experience in customer success or consulting roles.
• Technical proficiency to understand platform capabilities.

Benefits

• Opportunity to work in a fast-paced, high-growth environment.
• Impact on customer adoption and success.
• Mentorship opportunities.
• Continuous learning and professional development.