Remote Education Strategist

Overview

This position is for a Remote Education Strategist who will design and drive customer learning programs to enhance product adoption and retention.

In Short

• Drive the company's customer education strategy by creating structured curricula.
• Develop and maintain a portfolio of engaging education content.
• Align education initiatives with product launches.
• Establish metrics for activation, usage, and retention.
• Project manage content development efforts across teams.
• Enhance customer engagement and support.

Requirements

• 5+ years of experience in customer education or instructional design.
• Strong organizational skills for building scalable systems.
• Able to thrive in fast-paced environments.
• Experience in content intake and distribution systems.
• Hands-on experience with Figma or similar technologies preferred.

Benefits

• Competitive salary and equity options.
• Comprehensive health, dental, and vision coverage.
• Retirement plan with company contributions.
• Generous paid time off and recharge days.
• Learning and development stipend.
• Work from home stipend and cell phone reimbursement.
• Parental leave and family planning support.