Content & Education Strategist - Remote

Overview

The Content & Education Strategist will lead the development and management of patient-facing materials across multiple channels, ensuring clear communication and educational resources for patients.

In Short

• Plan and manage educational content across various platforms.
• Write, edit, and maintain patient-facing materials.
• Identify content needs based on patient inquiries and support conversations.
• Ensure content accuracy and clarity.
• Collaborate with internal teams and external contributors.
• Own the strategy for educational content throughout the patient journey.
• Create internal documentation for team training.

Requirements

• Experience in writing consumer-facing content, particularly in health or tech.
• Clear and concise writing style with an empathetic tone.
• Strong organizational and planning skills.
• Ability to manage projects across multiple stakeholders.
• Familiarity with tools like Intercom, YouTube, and CMS platforms.
• Bonus: experience with medical or clinical teams.

Benefits

• Flexible hours.
• Work remotely.
• Fun and casual work environment.
• Employee engagement activities.
• Diverse, global team.