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Director of Customer Success - PBM - Remote

Posted 6 weeks ago
Customer Service
Full Time
USA

Overview

The Director of Customer Success - PBM will lead client engagement efforts across enterprise-level healthcare solutions, specializing in Pharmacy Benefit Management to improve healthcare outcomes through innovative technology.

In Short

  • Serve as the PBM subject matter expert during client meetings and presentations.
  • Lead development of customized demos and materials.
  • Support RFP responses and align messaging with marketing and sales teams.
  • Guide clients through technical evaluations and implementation processes.
  • Collaborate with internal teams to gather product feedback.
  • Conduct knowledge-sharing sessions for sales teams.
  • Monitor industry trends to refine PBM strategies.

Requirements

  • Experience in Customer Success, particularly in PBM.
  • Strong communication and leadership skills.
  • Ability to work cross-functionally.
  • Deep knowledge of healthcare solutions.
  • Proven track record in client engagement.

Benefits

  • Opportunity to work with innovative technology.
  • Engage with enterprise-level clients.
  • Contribute to improving healthcare outcomes.

Jobgether

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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