Director, Design & Strategy - Remote

Overview

This impactful leadership role centers on shaping and scaling the strategic direction, design, and evolution of an organization’s core service delivery model.

In Short

• Lead the strategic redesign and implementation of a core service delivery model.
• Drive scalable solutions through robust planning and pilot management.
• Spearhead organizational change management efforts.
• Design and develop innovative tools, training, and resources.
• Champion a continuous improvement mindset.
• Facilitate feedback collection and analyze multi-source data.
• Coach and mentor delivery team members.
• Collaborate across functions as a thought leader.
• Conduct independent research to drive improvements.

Requirements

• Experience in leadership roles.
• Strong background in design and strategy.
• Ability to manage change effectively.
• Proven track record of program improvement.
• Strong analytical skills.
• Experience in coaching and mentoring.
• Excellent communication skills.
• Ability to work cross-functionally.
• Experience in adult learning principles.

Benefits

• Opportunity to work remotely.
• National travel up to 40%.
• Contribute to organizational growth.
• Drive equity-centered outcomes.