Remote Content Designer

Overview

This role is essential in shaping customer-centric insights as the organization scales its platform. You will drive content design practices and manage projects that enhance customer engagement.

In Short

• Establish scalable programs that deliver customer insights.
• Lead strategic initiatives that inform product strategy.
• Enhance the influence of the Design organization.
• Mentor designers and project managers.
• 8-10+ years of experience in B2B SaaS products.
• Independence in driving discovery processes.
• Strong ability to mentor and influence senior management.
• Excellent communication skills.
• Proficient in managing complex projects.
• Willingness to explore AI to enhance skills.

Requirements

• 8-10+ years of experience in B2B SaaS products on large-scale projects.
• Demonstrated track record of maintaining high executional quality.
• Independence in driving discovery processes.
• Skills in leading the discovery process from ambiguity to actionable insights.
• Strong ability to mentor and influence senior management teams.
• Comfortable navigating ambiguity and complex problem-solving.
• Excellent communication skills for articulating design concepts.
• Proficient in managing complex projects, timelines, and escalations.
• Case studies required to showcase impact.
• Willingness to explore AI to enhance skills.

Benefits

• Industry-competitive compensation.
• 100% covered medical, dental, and vision benefits.
• 16 weeks fully-paid parental leave.
• Health & wellness and remote workplace stipends.
• Family planning benefits.
• 401(k) matching.
• Flexible work hours and location.
• Open PTO policy.
• 11 paid holidays in the US.