Commercial Solutions Engineer - Remote

Overview

This position is posted by Jobgether on behalf of Tines. We are currently looking for a Commercial Solutions Engineer in the United States.

This role offers an exciting opportunity to join a fast-growing, innovative company focused on no-code automation solutions. As a key member of the pre-sales team, you will work closely with account executives to demonstrate how automation can solve complex security and IT challenges without requiring coding. Your technical expertise and ability to understand customer pain points will be essential to building compelling demos, managing proof-of-concept evaluations, and helping customers realize rapid value. This role is ideal for someone passionate about customer success, skilled at translating technical solutions into business impact, and eager to contribute to a collaborative, remote-first environment.

Accountabilities:

• Develop deep expertise in no-code automation and apply this knowledge to address customer challenges in security and IT operations.
• Create and deliver engaging presentations and demos that clearly communicate the value and differentiation of automation solutions.
• Lead the technical evaluation process with prospective customers, managing expectations throughout proofs of concept and trials.
• Collaborate closely with sales teams to identify key use cases and support competitive account strategies.
• Enable channel and technical partners by supporting their pre-sales activities and sharing best practices.
• Provide market and customer feedback to product teams and contribute to the company’s knowledge base through documentation and automation stories.
• Help refine solutions engineering operations and metrics to enhance team effectiveness.

In Short

• Join a fast-growing company focused on no-code automation solutions.
• Work closely with account executives in a pre-sales capacity.
• Demonstrate automation solutions to solve complex challenges.
• Create engaging presentations and demos for customers.
• Lead technical evaluations and manage customer expectations.
• Collaborate with sales teams on competitive strategies.
• Support channel partners with pre-sales activities.
• Provide feedback to product teams and enhance documentation.
• Refine operations to improve team effectiveness.

Requirements

• Experience in pre-sales or solutions engineering.
• Strong understanding of no-code automation technologies.
• Excellent presentation and communication skills.
• Ability to manage customer expectations effectively.
• Collaborative mindset with sales and technical teams.
• Passion for customer success and problem-solving.

Benefits

• Work in a remote-first environment.
• Opportunity to contribute to innovative solutions.
• Collaborative and supportive team culture.
• Professional development opportunities.