Client Solutions Analyst - Remote

Overview

The Client Solutions Analyst serves as the bridge between clients and product development teams, helping clients understand and apply cloud-based software solutions while ensuring alignment with their business needs.

In Short

• Serve as the primary point of contact for client inquiries.
• Analyze client requirements and translate them into technical specifications.
• Test software updates and enhancements for functionality.
• Coordinate software implementations and configurations.
• Train clients on software features and best practices.
• Collaborate with internal teams for bug fixes and product improvements.
• Contribute to process documentation and client-facing materials.

Requirements

• Strong communication skills.
• Curiosity and passion for problem-solving.
• Experience with cloud-based software solutions.
• Ability to work in a dynamic, team-oriented environment.

Benefits

• Opportunities to work on diverse projects.
• Engage directly with clients.
• Contribute to continuous improvement initiatives.