Client Referral Specialist - Remote

Overview

The Client Referral Specialist plays a vital role in supporting individuals with communication impairments by coordinating speech therapy evaluations and building relationships with speech-language pathologists.

In Short

• Identify and establish relationships with qualified SLPs.
• Explain the At-Home Trial process to providers.
• Schedule evaluations and confirm SLP availability.
• Facilitate communication between Clinical Technology Consultants and SLPs.
• Manage clinical training materials and logistics.
• Ensure documentation and client forms are complete.
• Track performance metrics and report progress.
• Maintain CRM documentation and collaborate with teams.
• Participate in team meetings and contribute to best practices.

Requirements

• Strong organizational and communication skills.
• Experience in client care or customer service.
• Familiarity with speech therapy processes.
• Ability to manage multiple tasks efficiently.
• Experience with CRM systems.

Benefits

• Opportunity to make a positive impact on clients' lives.
• Collaborative work environment.
• Remote work flexibility.
• Professional development opportunities.