Business Systems Analyst, Learning Management - Remote

Overview

This position offers the opportunity to manage and optimize a company’s Learning Management System (LMS) and broader Learning & Development (L&D) technology ecosystem.

In Short

• Oversee day-to-day LMS operations, including user management, troubleshooting, and ticket resolution.
• Collaborate with administrators, content creators, and stakeholders to deploy and maintain learning programs.
• Develop and maintain documentation, SLAs, and governance policies for LMS management.
• Monitor learner performance and training effectiveness using analytics, providing actionable insights.
• Conduct user acceptance testing for new programs and system updates.
• Recommend improvements to content workflows, LMS interfaces, and overall functionality.
• Communicate project status, updates, and training progress to relevant stakeholders.

Requirements

• Experience with Learning Management Systems (LMS).
• Strong analytical skills for data analysis and reporting.
• Technical support experience.
• Ability to document workflows and governance models.
• Effective communication skills.

Benefits

• Opportunity to influence employee learning initiatives.
• Contribute to the organization’s culture of continuous development.
• Work with cross-functional teams.
• Potential for professional growth.