Remote Agency & Operations Manager

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Agency & Operations - REMOTE. In this strategic role, you will significantly impact the transformation of our eCommerce Marketing organization by leveraging data, crafting partnerships, and executing best-in-class media strategies.

In Short

• Own the end-to-end relationship with external Retail Media agency including scope, ways-of-working, & accountability
• Create routines with Retail Media agency to account for excellence in Budget Management tied to overarching performance
• Ensure alignment of priorities, timelines, project delivery, & performance expectations with Retail Media agency
• Define & implement a standardized Retail Media operation model across internal teams to improve collaboration
• Build scalable processes across budgeting, reporting, billing, and campaign workflows
• Partner with BUs & eCommerce to translate business priorities into Retail Media strategies
• Aggregate complex media strategy and performance into clear, actionable insights for different audiences
• Provide regular updates to leadership and stakeholders on retail media performance and opportunities
• Help shape the long-term retail media capability roadmap

Requirements

• 5+ years of experience in Retail Media, Commerce/eCommerce, or Digital Media
• Direct experience managing media agencies or retail media partners
• Extensive media operations understanding (budgeting, reporting, governance)
• Proven ability to align multiple stakeholders through influence and structured working methods
• Ability to identify & implement new ways-of-working for operational efficiency
• Strong strategic thinking to connect media strategies to business goals
• Experience with Retail Media Networks like Walmart Connect or Amazon Advertising preferred
• Media buying experience in retail or digital media is a plus

Benefits

• Competitive salary package based on experience
• Performance-based bonus potential
• Comprehensive healthcare coverage for employees and eligible dependents
• Flexible work arrangements to support work-life balance
• Employee Assistance Programs and Wellbeing resources
• 401k plan with employer contributions
• Paid Time Off and company holidays
• Recognition and training opportunities