Account Manager - Remote

Overview

The Account Manager will be the main point of contact for clients in the Southland region of New Zealand, ensuring their success through exceptional support and relationship management.

In Short

• Manage and grow existing client accounts in the Southland region.
• Focus on retention, renewals, and expansion of client accounts.
• Support onboarding, training, and implementation of solutions on farms.
• Build and nurture strong relationships with farmers and stakeholders.
• Collaborate with product teams to meet customer needs.
• Address technical or operational issues promptly.
• Ensure a seamless experience for farm owners and teams.
• Act as a trusted advisor and advocate for clients.
• Contribute to a collaborative and dynamic team environment.
• Drive growth through innovative solutions.

Requirements

• Proven experience in account management or customer success.
• Strong communication and interpersonal skills.
• Ability to build long-term relationships with clients.
• Understanding of farm operations and agricultural practices.
• Problem-solving skills to address client issues effectively.
• Experience with product implementation and training.
• Ability to collaborate with product and technical teams.
• Self-motivated and results-oriented mindset.
• Willingness to travel within the Southland region as needed.
• Knowledge of innovative agricultural solutions is a plus.

Benefits

• Opportunity to work with a dedicated team.
• Contribute to innovative solutions in agriculture.
• Dynamic and collaborative work environment.
• Professional development opportunities.
• Competitive compensation package.
• Supportive company culture focused on success.
• Potential for career growth within the organization.
• Access to cutting-edge agricultural technologies.
• Flexible work arrangements.
• Engagement with a diverse client base.