Workplace Ambassador - Remote

Overview

The Workplace Ambassador is responsible for delivering an exceptional customer-centric experience for occupants and guests within the assigned portfolio, focusing on both front office and food & beverage operations.

In Short

• Deliver exceptional service to clients and guests.
• Oversee daily operations and manage menu planning.
• Coordinate events and ensure consistent quality service.
• Act as the single point of contact for workspace needs.
• Maintain relationships with client business units.
• Manage cafeteria operations and vendor relationships.
• Ensure quality checks for food and beverages.
• Participate in ad-hoc projects as required.
• Encourage teamwork and collaboration among staff.
• Adapt to fast-paced working environments.

Requirements

• 4+ years of experience in hospitality or related fields.
• Bachelor’s degree in Hotel Management or related field preferred.
• Strong analytical and organizational skills.
• Excellent verbal and written communication skills.
• Proactive in establishing customer relationships.
• Ability to manage conflict and balance client requirements.
• Experience in team leadership and staff management.
• Proven problem-solving and strategic thinking abilities.
• Natural communicator with a customer service orientation.
• Open to new ideas and willing to challenge the status quo.

Benefits

• Inclusive and entrepreneurial work culture.
• Opportunities for career growth and development.
• Supportive team environment.
• Access to resources and tools for success.
• Engagement with diverse teams from various cultures.