Workplace Ambassador - Remote

Overview

The Workplace Ambassador is a vital member of the Cushman & Wakefield team, dedicated to enhancing the workplace experience for employees and ensuring a productive environment.

In Short

• Provide high touch support to employees in the workplace.
• Act as the first line of response for employee questions and needs.
• Ensure daily space readiness for productivity.
• Proactively identify and solve workplace issues.
• Build trusted relationships with employees and colleagues.
• Educate employees on workplace protocols and equipment.
• Gather and share voice of the customer data.
• Identify process improvement opportunities.
• Demonstrate exceptional emotional intelligence and communication skills.
• Maintain a professional demeanor and appearance.

Requirements

• Minimum of 2 years of relevant work experience.
• Experience in real estate services, hospitality, or customer service.
• Strong organizational and problem-solving skills.
• Proficiency in Microsoft Suite and willingness to learn new technologies.
• Ability to work under pressure with a calm demeanor.
• Excellent communication skills with all levels of staff.
• Strong business acumen and integrity.
• Self-starter with a proactive attitude.
• Detail-oriented with a focus on customer experience.
• Ability to maintain confidentiality and professionalism.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Be part of a global leader in real estate services.
• Collaborate with a diverse team of professionals.
• Engage in continuous learning and professional development.
• Competitive compensation and benefits package.