Front Office Executive - Remote

Overview

The Front Office Executive plays a crucial role in managing reception duties, ensuring smooth operations, and providing excellent service to clients and visitors.

In Short

• Handle calls and manage reception desk activities.
• Ensure quality service delivery and adherence to KPIs.
• Manage visitor and event coordination.
• Oversee day-to-day site operations.
• Maintain records of consumables and facilities assets.
• Report any unsafe conditions to the concerned team.
• Provide superior client service.
• Initiate process improvements in the functional area.
• Support onboarding activities for new staff.
• Work in a team-oriented environment.

Requirements

• Graduate in Hotel Management.
• 1-2 years of experience in facilities management.
• Strong communication and people skills.
• Experience in client service roles.
• Ability to multitask effectively.
• Preference for female candidates.
• Knowledge of soft services and cafeteria management.
• Team handling experience.

Benefits

• Competitive pay and benefits package.
• Opportunities for personal and professional development.
• Inclusive work environment.
• Supportive Total Rewards Program.