Front Office Executive - Remote

Overview

The Front Office Executive at JLL is responsible for managing the front desk, providing exceptional customer service, and ensuring a welcoming environment for visitors and employees.

In Short

• Manage front desk operations and provide a warm welcome to visitors.
• Handle incoming and outgoing calls and email communications.
• Perform general administrative tasks and vendor coordination.
• Prepare management reports using Excel and PowerPoint.
• Assist with client visit arrangements and logistics.
• Process bills and invoices daily, maintaining accurate records.
• Book conference and board rooms as needed.
• Ensure cleanliness and organization of the reception area.
• Support the facilities team with daily walkthroughs.
• Engage in continuous improvement initiatives.

Requirements

• Minimum 2 years of experience as a front office executive or guest relations executive.
• Background in hotel management or relevant graduate degree.
• Excellent verbal and written communication skills.
• Strong customer service focus and multitasking abilities.
• Proven experience in client reporting and administrative tasks.
• Ability to maintain professionalism and a pleasing personality.
• Hands-on experience with Excel and Outlook.
• Familiarity with managing office events and logistics.
• Strong organizational skills and attention to detail.
• Ability to work in compliance with company regulations.

Benefits

• Competitive pay and benefits package.
• Opportunities for career growth and development.
• Inclusive and entrepreneurial work environment.
• Access to a dedicated Total Rewards Program.
• Support for personal and professional ambitions.