Customer Support Specialist - Remote

Overview

The Customer Support Specialist at Boeing Global Services will manage customer relationships and provide world-class support to clients in Qatar and the Middle East.

In Short

• Serve as a Customer Program Manager for customers in Qatar and the Middle East.
• Develop and maintain customer relationships.
• Provide information regarding Boeing products and services.
• Coordinate customer material and delivery requirements.
• Analyze customer inquiries and resolve delivery problems.
• Deliver presentations to customers and internal organizations.
• Collaborate cross-functionally with internal partners.
• Monitor and share key performance metrics.
• Minimal domestic and international travel required.
• Work in a fast-paced environment using multiple Boeing systems.

Requirements

• Experience in the Aerospace industry.
• Understanding of supply chain processes.
• Strong communication and problem-solving skills.
• Ability to collaborate across multiple organizations.
• Experience in account management or customer support.
• SAP knowledge preferred.
• Engineering or technical experience preferred.
• Eagerness to learn and grow.
• Ability to work with executive leadership.
• No relocation assistance provided.

Benefits

• Employment conditions according to Qatar law.
• Professional growth opportunities.
• Diversity, equity, and inclusion commitment.
• Work in a respectful and inclusive environment.
• Competitive pay determined at the local level.