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Customer Support Specialist - Remote

Posted 7 weeks ago
Customer Service
Full Time
Mexico

Overview

We are seeking a Customer Support Specialist to become a part of our team at RISK, an international iGaming company. The role involves providing high-quality customer service and interacting with various departments to resolve inquiries.

In Short

  • Learn all necessary information for work
  • Handle customer inquiries competently
  • Provide a high level of customer service
  • Interact with other departments to resolve issues
  • Make outbound calls to clients about promotions and services

Requirements

  • Advanced English language skills
  • Good written communication skills
  • Empathy and stress tolerance
  • Responsibility and focus on development
  • Excellent basic computer skills
  • Ability to work from a personal laptop during training

Benefits

  • Children Allowance
  • Mental Health Support
  • Sport Activities
  • Language Courses
  • Automotive Services
  • Veterinary Services
  • Home Office Setup Assistance
  • Dental Services
  • Books and Stationery
  • Training Compensation
  • Massage services
RISK logo

RISK

RISK inc is an international iGaming company dedicated to exploring and expanding high-potential entertainment markets. With a workforce of over 500 professionals across more than 20 locations in 10 countries, RISK serves a customer base of over 300,000. The company leverages strong internal expertise, analytics, and data research to drive its global operations, specializing in sports betting, online casinos, digital marketing, tech solutions, and data analytics. RISK fosters a culture of innovation and collaboration, encouraging its team members to push the boundaries of entertainment and technology.

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