Senior Account Manager - Remote

Overview

As a Senior Account Manager at Jellyfish, you will manage client relationships and drive business growth while ensuring operational excellence.

In Short

• Manage client relationships as the primary point of contact.
• Drive account growth by identifying new opportunities.
• Ensure operational excellence through project management.
• Mentor junior team members and optimize client management processes.
• Collaborate with cross-functional teams for seamless execution.
• Maintain accurate client data in Salesforce.
• Stay updated with industry trends and act as a trusted advisor.

Requirements

• 2+ years of experience in Account Management in an agency.
• Bilingual in English and Mandarin/traditional Chinese.
• Excellent communication and presentation skills.
• Strong analytical skills, especially with Google Analytics.
• Proven leadership experience and mentoring abilities.
• Attention to detail and commitment to quality work.
• Business acumen to align solutions with client objectives.
• Proficiency in CRM systems, preferably Salesforce.
• Client-centric mindset and proactive approach.
• Ability to identify obstacles and develop actionable solutions.

Benefits

• Join a workplace that prioritizes growth and contributions.
• Eligible for discretionary annual bonus scheme.
• Work remotely for up to 60% of your days.
• Accumulate paid days for self-development.
• Access to LinkedIn Learning with unlimited online courses.