Partner Manager - Websites - Remote

Overview

The Website Partner Manager has the day-to-day responsibility to maintain the personal relationship between J.D. Power, the client, and program partners.

In Short

• Day-to-day account management of assigned program partner(s)
• Work with program partners, internal support teams, and clients to address issues/concerns/questions
• Work with client to identify and correct program pain points
• Complete special projects and process improvements at client and/or management direction.
• Field interest from non-certified partners and determine if they should be considered for certification
• Onboard new partners as they are identified and facilitate the necessary program integrations for program certification
• Identify partner products and services that could be brought into the program to increase client/JD Power revenue
• Negotiate product pricing with partners on all products in the program with the objective to increase client/JD Power revenue
• Identify program categories that could be brought into the program to increase client/JD Power revenue
• Liaison between JD Power and partner legal teams to complete Scope of Work documents
• Uphold certified program rules with assigned program partner(s)
• Management of Compliance agents across multiple OEM clients

Requirements

• At least 5 years of OEM and/or Account Management experience
• Experience working in the digital automotive space
• Experience managing a small in-person and/or remote team
• Strong written and oral communication skills as well as presentation skills
• Superior Microsoft Office Suite skills, particularly with Excel
• Experience negotiating scopes of work and product pricing
• Data analysis capabilities and ability to derive actionable insights from multiple data sources
• Ability to manage multiple priorities in a fast-paced environment and respond to urgent requests when necessary
• Light travel required (5%, plus travel to client office 1x/week)

Benefits

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters