Implementation Specialist - Remote

Overview

The Implementation Specialist plays a critical role in translating the technical needs of restaurant clients into scalable digital solutions. This position focuses on gathering and interpreting requirements from external vendors, clients, and internal stakeholders to configure backend infrastructure and systems. Working closely with developers, designers, and project managers, you’ll ensure the seamless integration of custom websites, mobile apps, and other digital platforms tailored to the restaurant, retail, & hospitality industry.

In Short

• Collaborate with clients and vendors to gather technical requirements.
• Lead planning of backend infrastructure for digital products.
• Translate business requirements into technical specifications.
• Serve as the main technical liaison for implementation processes.
• Oversee testing of backend systems and integrations.
• Assist in project scoping and planning.
• Provide ongoing technical support post-launch.

Requirements

• Strong understanding of backend infrastructure and APIs.
• Experience in gathering business needs into technical solutions.
• Exceptional communication skills for cross-functional collaboration.
• Strong analytical and problem-solving skills.
• Experience in agile project management environments.

Benefits

• Opportunity to work in a dynamic and fast-paced environment.
• Collaborate with a diverse team of professionals.
• Flexible working hours and fully remote position.