Medical Scheduling Coordinator - Remote

Overview

ISTA Personnel Solutions South Africa is looking for a highly organized and detail-oriented Medical Scheduling Coordinator / Agent to join their remote team in South Africa. In this role, you will be part of a call centre, responsible for scheduling medical appointments, managing calendars, and ensuring smooth communication between patients, healthcare providers, and home care teams. The ideal candidate will have prior experience in medical scheduling.

In Short

• Schedule and manage patient appointments.
• Act as the main point of contact for patients and healthcare providers.
• Maintain accurate records of patient appointments.
• Coordinate with home care teams for timely scheduling.
• Resolve scheduling conflicts efficiently.
• Input and update patient information accurately.
• Ensure compliance with healthcare regulations.
• Work remotely with a reliable internet connection.
• Work US-based hours (EST).
• Have a backup power solution for outages.

Requirements

• Prior experience in medical scheduling.
• Strong organizational skills.
• Excellent communication skills.
• Ability to manage multiple tasks.
• Attention to detail.
• Experience working remotely preferred.
• Stable internet connection with backup power.
• Ability to work US-based hours.

Benefits

• Fully remote position.
• Flexible working environment.
• Opportunity to work in the healthcare sector.