Medical Scheduling Coordinator / Agent - US Hours (Remote)

Overview

ISTA Personnel Solutions South Africa, is in search of a highly organized and detail-orientated Medical Scheduling Coordinator / Agent to join their team in South Africa, working remotely. In this role, you will be part of a call centre and responsible for coordinating medical appointments, managing schedules, and ensuring seamless communication between patients, healthcare providers, and home care teams. The ideal candidate will have experience in medical scheduling.

In Short

• Schedule and manage appointments for patients.
• Serve as the primary point of contact for patients and healthcare providers.
• Maintain accurate records of patient appointments and needs.
• Collaborate with home care teams for timely scheduling.
• Address scheduling conflicts and find solutions.
• Input and update patient information in the scheduling system.
• Ensure compliance with healthcare regulations.
• Work remotely with reliable internet and power backup.
• Work US based hours (EST).
• Prior experience in a remote work environment preferred.

Requirements

• Experience in medical scheduling.
• Strong organizational skills.
• Excellent communication skills.
• Ability to manage multiple tasks.
• Attention to detail.
• Problem-solving skills.
• Familiarity with healthcare regulations.
• Reliable internet connection (minimum 25 Mbps).
• Power backup solution for outages.
• Ability to work US hours (EST).

Benefits

• Remote work opportunity.
• Flexible working hours.
• Opportunity to work in the healthcare sector.
• Supportive team environment.
• Potential for career growth.