Healthcare Case Manager / Account Manager - Remote

Overview

STA Personnel Solutions is a global BPO company, partnering with a USA-based client offering Billing and Accounts Receivable Management Services in the Healthcare Sector, and are seeking a Healthcare Case Manager / Account Manager for Team Lead and Agent roles.

In Short

• Remote role for South African Citizens only.
• Requires a minimum of 1-year experience in Account Management in the USA Healthcare Industry.
• Strong knowledge of medical billing, initial authorization processing, and case management.
• Working hours are Mon - Fri from 9am to 6pm EST.
• Must have a fixed fibre line with a minimum speed of 25 Mbps.
• Reliable power backup solution is required.
• Manage healthcare accounts and ensure seamless claims processing.
• Review clinicals for case management and coordinate approvals.
• Follow up on claims and resolve denials.
• Utilize MS Office for reporting and documentation.

Requirements

• Minimum of 1-year experience in USA Healthcare Account Management.
• Strong knowledge of medical billing and case management.
• Proficient in MS Office (Excel, PDF, Outlook).
• Ability to work USA hours.
• Must have a fixed fibre internet connection.
• Reliable power backup is mandatory.

Benefits

• Work from home flexibility.
• Opportunity to work with a USA-based client.
• Gain experience in the healthcare sector.