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Healthcare Case Manager / Account Manager - Remote

Posted 1 week ago

Overview

STA Personnel Solutions is a global BPO company, partnering with a USA-based client offering Billing and Accounts Receivable Management Services in the Healthcare Sector, and are seeking a Healthcare Case Manager / Account Manager for Team Lead and Agent roles.

In Short

  • Remote role for South African Citizens only.
  • Requires a minimum of 1-year experience in Account Management in the USA Healthcare Industry.
  • Strong knowledge of medical billing, initial authorization processing, and case management.
  • Working hours are Mon - Fri from 9am to 6pm EST.
  • Must have a fixed fibre line with a minimum speed of 25 Mbps.
  • Reliable power backup solution is required.
  • Manage healthcare accounts and ensure seamless claims processing.
  • Review clinicals for case management and coordinate approvals.
  • Follow up on claims and resolve denials.
  • Utilize MS Office for reporting and documentation.

Requirements

  • Minimum of 1-year experience in USA Healthcare Account Management.
  • Strong knowledge of medical billing and case management.
  • Proficient in MS Office (Excel, PDF, Outlook).
  • Ability to work USA hours.
  • Must have a fixed fibre internet connection.
  • Reliable power backup is mandatory.

Benefits

  • Work from home flexibility.
  • Opportunity to work with a USA-based client.
  • Gain experience in the healthcare sector.

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