Member Engagement and Development Manager - Remote

Overview

The Member Engagement and Development Manager will lead a team focused on driving customer recruitment and retention activities, working closely with key stakeholders to align strategies with the organization's offerings.

In Short

• Lead a small team in membership management.
• Drive customer recruitment and retention activities.
• Collaborate with senior leadership to deliver strategic initiatives.
• Manage and develop a target-driven sales culture.
• Build credible relationships with partners and stakeholders.
• Implement robust sales strategies for success.
• Support team development and performance.
• Conduct market analysis to identify opportunities.
• Promote IOSH's products and services.
• Flexible working arrangements available.

Requirements

• Experience in membership recruitment and retention.
• Proven sales team leadership experience.
• Ability to create and deliver recruitment plans.
• Experience in managing budgets and processes.
• Strong market analysis skills.

Benefits

• Hybrid working and flexibility.
• 25 days annual leave plus bank holidays.
• Private medical insurance.
• Pension scheme with employer contributions.
• Performance-related pay scheme.
• Paid volunteering days.
• Employee Assistance Programme.