Field Service Engineer 2 - 2nd Shift - Remote

Overview

As a Field Service Engineer 2 at Intuitive, you will be responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.

In Short

• Install, support, troubleshoot, repair, and maintain products.
• Ensure service agreements and warranty obligations are met.
• Provide exceptional customer service and technical expertise.
• Work second shift, generally from 2:00 p.m. to 11:00 p.m.
• Document service activities and maintain records.
• Conduct training sessions at various facilities.
• Perform scheduled maintenance activities and system inspections.
• Troubleshoot and repair products in accordance with procedures.
• Coordinate system and hardware delivery and installation.
• Collaborate with teams to facilitate company goals.

Requirements

• Effective team collaboration skills.
• Strong problem-solving and critical thinking abilities.
• Excellent time management and multitasking skills.
• Ability to travel up to 50% as required.
• Willingness to perform assigned tasks by management.
• Reside within 30 miles of the assigned territory.
• Flexibility to work various shifts as needed.
• Demonstrate individual characteristics expected of Intuitive personnel.

Benefits

• Opportunity to work with cutting-edge technology.
• Support for long-term growth and development.
• Inclusive and diverse team culture.
• Market-competitive compensation packages.
• Equal employment opportunities for all applicants.