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Field Service Engineer 2 - Remote

Posted 3 days ago
All others
Full Time
USA
$72,165.00 - $93,390.00/year

Overview

As a Field Service Engineer 2 at Dell Technologies, you will provide quality service to customers by maintaining, troubleshooting, and repairing Dell equipment at customer sites.

In Short

  • Responsible for maintenance and repair of Dell equipment.
  • Address escalated technical issues from team members.
  • Work autonomously in delivering resolutions to customer issues.
  • Utilize independent discretion for technical solutions.
  • Perform troubleshooting and parts replacement.
  • Follow predefined procedures in everyday activities.
  • Make a profound social impact through your work.
  • Join a team focused on customer service excellence.
  • Opportunity to grow your career in a leading tech company.
  • Competitive salary and benefits package.

Requirements

  • Advanced troubleshooting skills.
  • Experience in technical support.
  • Ability to work independently.
  • Strong decision-making skills.
  • Familiarity with Dell products and services.

Benefits

  • Comprehensive health benefits.
  • Support for work-life balance.
  • Opportunities for career advancement.
  • Inclusive work environment.
  • Access to innovative technology.

D.F

Dell FZ

Dell Taiwan B.V., Taiwan Branch is part of Dell Technologies, a global leader in technology solutions that empowers individuals and organizations to build their digital future. The company focuses on delivering innovative software applications and enhancements, utilizing advanced technologies and methodologies to create impactful solutions. With a commitment to collaboration and excellence, Dell Technologies fosters a work environment that prioritizes team members and encourages professional growth. The organization is dedicated to providing a diverse and inclusive workplace, ensuring equal employment opportunities for all employees.

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