Field Service Engineer 2 - Weekend Shift - Remote

Overview

As a Field Service Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.

In Short

• Responsible for installation and support of products.
• Ensure service agreements and warranty obligations are met.
• Provide technical expertise and customer support.
• Work extended shifts on weekends.
• Conduct training sessions at various locations.
• Troubleshoot and repair products.
• Document service activities and maintain records.
• Collaborate with sales and other teams to achieve goals.
• Manage customer relationships and training events.
• Participate in continuous improvement projects.

Requirements

• Ability to work effectively in a team.
• Strong problem-solving skills.
• Excellent time management skills.
• Willingness to travel up to 75%.
• Ability to work flexible shifts.
• 1-3 years of field service experience preferred.
• Associate’s degree or equivalent training preferred.
• Good communication and computer skills.
• Ability to lift 75 lbs.
• Compliance with vaccination requirements.

Benefits

• Opportunity to work in a dynamic environment.
• Support for long-term growth and development.
• Inclusive and diverse team culture.
• Market-competitive compensation packages.
• Commitment to employee well-being.