Remote Otter LogoRemoteOtter

Call Center Representative - Remote

Posted 3 weeks ago
Customer Service
Full Time
MN, USA
$16.00 - $20.00/hour

Overview

As a Call Center Representative at Premier Disability Services, you will provide high-quality phone support to attorney clients, helping them navigate their disability claims.

In Short

  • Make outbound calls to clients requesting services
  • Answer incoming calls from potential clients
  • Provide accurate information regarding client cases
  • Convey the benefits of Premier Disability services
  • Document responses and keep detailed records in CRM

Requirements

  • Excellent oral and interpersonal communication skills
  • Professional phone manners and a friendly attitude
  • Active listening and problem-solving skills
  • Ability to handle client objections and de-escalate situations
  • Ability to retain information and learn new systems quickly
  • Strong computer knowledge and typing skills (at least 50 WPM)

Benefits

  • Medical, Dental and Vision insurance
  • PTO and paid holidays
  • Cafeteria onsite and a subsidized lunch program
  • Opportunities for growth within the company
Internet Brands logo

Internet Brands

Internet Brands, headquartered in El Segundo, California, is a fully integrated online media and software services organization that specializes in four high-value verticals: Health, Automotive, Legal, and Home/Travel. The company is recognized for its award-winning consumer websites that attract over 250 million monthly visitors. Internet Brands fosters deep, long-term relationships with both small and medium-sized businesses (SMBs) and enterprise clients through a comprehensive range of web presence offerings. As a portfolio company of KKR and Temasek, Internet Brands leverages a powerful, proprietary operating platform that provides the flexibility and scalability necessary for continued growth.

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