Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—all through our single seamless platform.

Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support.

Today, more than 25,000 businesses use Intercom’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

Join us to help define and lead the AI revolution for customer service.

In Short

Lead the development of responsive, accessible, and user-friendly interfaces.
Collaborate with cross-functional teams to deliver seamless user experiences.
Implement responsive, accessible, and high-performance UI components.
Optimize website performance by applying best practices in front-end development.
Stay current with emerging front-end technologies and trends.
Mentor other engineers and interview candidates.

Requirements

7+ years of experience in front-end development.
Expert in front-end frameworks such as React, Next.js, Tailwind.
Proficiency in CMS platforms and marketing tools.
Experience in CI/CD tools.
Experience with A/B testing and analytics tools.
Strong understanding of responsive design principles.
Knowledge of front-end performance optimization techniques.
Experience in writing tests for front-end components.
Strong problem-solving skills.
Bachelor’s degree in Computer Science or related field.

Benefits

Hybrid working policy with flexibility to work from home.
Radically open and accepting culture.
Commitment to diversity and Equal Employment Opportunity.

Intercom

Intercom is a fast-growing technology company that specializes in providing customer communication solutions through its innovative SaaS platform. The company focuses on enhancing customer engagement and support by offering a range of tools that facilitate seamless interactions between businesses and their customers. With a commitment to high standards and a dynamic work environment, Intercom values collaboration across various teams and encourages its employees to adapt and thrive in a rapidly changing landscape. The company is dedicated to fostering a supportive workplace culture, offering competitive benefits, and prioritizing employee well-being.

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