Healthcare Customer Service Representative - Remote

Overview

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID reflects its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

In Short

• Answer 40-50 inbound calls per day.
• Take payments.
• Update demographics.
• Provide claim status.
• Explain copays/deductibles.

Requirements

• Must know how to interpret and explain EOB's.
• Excellent written communication skills.
• Polite phone etiquette.
• Problem solving skills.
• Proficient in Microsoft Excel (Microsoft Office Suite).
• Self-Managed.
• Keen attention to detail.
• Healthcare experience.
• Ability to simultaneously use multiple programs.

Benefits

• Medical, dental, and vision benefits.
• Holidays and PTO.