Director of Operations - Healthcare Software - Remote

Overview

The Director of Operations at eDerm Systems will lead and manage daily operations in support, client relations, implementation, and training within the healthcare software sector, ensuring productivity and compliance.

In Short

• Own client relationships to ensure satisfaction.
• Communicate with various teams regarding operations.
• Implement performance metrics for relationships.
• Manage customer support operations.
• Oversee training teams for smooth software implementations.
• Ensure compliance with regulations.
• Manage external partner relationships.
• Oversee marketing for prospective clients.

Requirements

• Experience in healthcare software, specifically EHR and PM.
• Operations management experience.
• Ability to build and manage teams.
• Exceptional organizational and communication skills.
• Advanced Microsoft Office skills and project management tools knowledge.
• Project management experience with go-lives.
• Experience with budget management.

Benefits

• Equal employment opportunities.
• Supportive work environment.