Director of Software Engineering, AI Operations - Remote

Overview

The Director, Software Engineering, AI Operations is a leadership role overseeing software development and support of technology solutions, including AI, for global streaming platforms.

In Short

• Lead a team of software engineers in AI and AIOps initiatives.
• Oversee software development lifecycle (SDLC) and ensure engineering excellence.
• Collaborate with global operations to define technology solutions.
• Foster strong relationships with data stakeholders and align data strategy with business goals.
• Manage large cloud-based platforms and supervise SaaS vendors.
• Ensure applications are available 24x7x365.
• Define operational KPIs and monitor performance.
• Hire, manage, and mentor a development organization.
• Engage in production incidents to resolve issues.
• Advocate for change and influence decisions.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or relevant experience.
• 10+ years in software engineering, including operational experience.
• 5+ years of experience leading software development teams.
• 1+ years overseeing AI/ML-based tools development.
• Experience with Agile-like development teams.
• Exceptional communication skills.
• Highly organized and able to support multiple delivery teams.
• Ability to advocate for change.
• Experience managing large cloud platforms.
• Data-driven mindset.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid leave.
• Tuition reimbursement.
• Variety of discounts and perks.