Lead Business Analyst - Remote

Overview

The Lead Business Analyst will partner with cross-functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams.

In Short

• Lead customer requirements gathering process for large and complex efforts
• Develop, analyze, and document requirements, including business, functional and non functional
• Develop customer focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.)
• Perform and lead expert services with stakeholders or system integration partners on engagements
• Plan, perform, and support testing efforts and including the coordination of User Acceptance Testing and training
• Act as customer advisor and consultant
• Lead and perform the estimation of work
• Lead system design and configuration activities
• Assist business development team with pre-sales activities and RFPs
• Act as Subject Matter Expert in more than one area

Requirements

• 4+ years industry experience
• 8 years’ business analysis experience
• Bachelor’s degree in related field or equivalent work experience
• Time management including work planning, prioritization, and organization
• Ability to handle multiple priorities or tasks
• Self-starter and quick learner
• Detail-oriented
• Active listener
• Ability to collaborate and work autonomously
• Flexible and adaptable

Benefits

• Open PTO Policy
• Comprehensive health coverage from day one
• Employer-matched retirement savings
• Award-winning onboarding program
• Access to LinkedIn Learning and Kaplan for continuous development
• Mentorship program
• Employee Referral Bonus program
• Discounted tuition for educational goals
• Work environment flexibility (remote, hybrid, in-office)
• Commitment to diversity, equity, inclusion, and belonging