Associate Program Manager, Legal Operations - Remote

Overview

Instacart is hiring an Associate Program Manager to support the Legal Operations function and the systems and workflows that enable the Legal team to operate efficiently. You will focus on execution, tooling support, reporting, documentation, and workflow upkeep across the Legal department.

In Short

• Support Legal team intake and ad hoc workflows across a range of legal requests.
• Provide day-to-day support for intake questions, workflow issues, and process clarifications.
• Support the day-to-day operation of the CLM platform, with Ironclad experience preferred.
• Troubleshoot workflow issues related to intake, routing, approvals, execution, and post-signature handling.
• Pull data and reports from Legal tools and systems to support operational visibility.
• Create and maintain internal documentation, guides, FAQs, and training materials.
• Support Legal Ops initiatives by tracking tasks, timelines, dependencies, and deliverables.
• Assist with research and data gathering to support Legal Ops planning and continuous improvement.
• Use AI-enabled tools to support drafting, summarization, intake triage, and documentation work.
• Help test and provide feedback on AI tools used in Legal Operations.

Requirements

• 2–3 years of experience in legal operations, legal project management, contract operations or a related role.
• Hands-on experience supporting CLM tools or legal workflows, with Ironclad preferred.
• Experience pulling reports, maintaining trackers, or working with operational data.
• Strong organizational skills and attention to detail.
• Comfort supporting systems, troubleshooting issues, and following documented processes.
• Experience working in a fast-paced, technology-driven environment.
• Strong written and verbal communication skills.

Benefits

• Highly market-competitive compensation and benefits.
• Flex First remote work policy.
• Eligible for a new hire equity grant as well as annual refresh grants.