Customer Service Representative - Remote

Overview

This role involves handling inbound calls for U.S.-based home services businesses, representing clients, and ensuring accurate communication and record-keeping.

In Short

• Handle inbound calls for home services businesses.
• Represent clients with professionalism and accuracy.
• Take detailed notes during calls.
• Send accurate call summaries to clients.
• Maintain high attention to detail.
• Training provided on client processes.
• Work remotely with flexible shifts available.
• Previous BPO or call center experience preferred.
• Internet speed of at least 40 Mbps required.
• Motivated and eager to learn.

Requirements

• C1 English level required.
• Previous call center experience preferred.
• Strong communication skills.
• Ability to multitask effectively.
• Attention to detail and accuracy.
• Experience working from home is a plus.

Benefits

• Competitive salary of $750/month.
• Flexible shift schedules.
• Opportunity to work with U.S.-based clients.
• Training and support provided.
• Work from the comfort of your home.