Clinical Specialist - Remote

Overview

The Clinical Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote assessment of the patient using the equipment. The Clinical Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. All activities performed by the Remote Clinical Specialist are performed remotely from the patient and Inogen branches.

In Short

• Conduct equipment set-up remotely by telephone and directly (home visits).
• Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.
• Complete service calls remotely and directly, documenting activities and results in a timely manner.
• Maintain a current calendar reflecting availability for patient appointments.
• Present professionally while interacting with patients and staff.
• Act as a clinical resource for completing clinical appointments.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Assist with any other duties as assigned.

Requirements

• Bachelor’s degree in Healthcare, Nursing, or related field required.
• Licensed or Registered Respiratory Therapist or Registered Nurse required.
• 3 years’ experience in clinical services or home medical equipment industry required.
• Intermediate knowledge/proficiency in Microsoft Office required.
• Ability to work independently and manage time effectively.
• Strong work ethic and attention to detail required.
• Excellent oral and written communication skills required.
• A valid driver's license and clean driving record are required.

Benefits

• Competitive compensation package.
• Full-time position with 40 hours per week.
• Opportunities for professional development.
• Supportive work environment.
• Equal opportunity employer.